Shipping & Returns
Free Worldwide Shipping on Orders Over $150
Free worldwide shipping on orders over $150! Each order is packed with great care, so please allow up to 7 business days to prepare yours before shipment. You'll receive a tracking number by email once it's on its way.
Your order should arrive within 14-21 business days from the date it's shipped. Please note, there may be occasional delays due to postal service handling which are beyond our control.
Exchanges / Refunds
I want you to be delighted with your purchase! If you're not satisfied for any reason, please contact me at firstname.lastname@example.org within three days of receiving your order to discuss an exchange or refund. I'll give you all the necessary information for returning the item.
Sale items, custom-made pieces, gift cards, and items modified by special requests cannot be returned or exchanged; these sales are final.
For a return, your item must be in the same condition you received it: unworn or unused, with tags, and in its original packaging. I'll issue a refund or exchange after receiving the item back in its original condition.
Please note, shipping and insurance costs are not refundable. If you bought your item with a free shipping offer, $20 will be deducted from your refund. Any customs fees incurred on returned items will also be deducted from your refund.
If you have any questions, please don't hesitate to reach out at email@example.com.